Introduction
Ripcho Studio (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
Personal Information
We collect the following types of personal information from you:
• Name
• Email address
• Phone number
• Mailing address
• Payment information (when applicable)
Methods of Collection
We collect personal information through the following methods:
• Online forms: When you fill out forms on our website, including order forms and contact forms.
• Cookies: We use cookies and similar technologies to collect information about your browsing activities.
• Direct communication: When you contact us via email, phone, or other communication methods.
Use of Personal Information
We use your personal information for the following purposes:
• To provide and improve our services
• To process transactions and send order confirmations
• To communicate with you, including responding to inquiries and providing customer support
• To send promotional emails and SMS messages (with your consent)
• To comply with legal obligations
SMS Program and Service
By subscribing to our SMS program, you consent to receive SMS messages from Ripcho Studio. The types of messages you may receive include:
• Order confirmations and updates
• Promotional offers and discounts
• Event notifications and reminders
You can expect to receive SMS messages at the following times:
• Immediately after placing an order
• When your order status changes
• Periodically for promotional and informational purposes
You can opt out of receiving SMS messages at any time by following the instructions provided in the messages or by contacting us directly.
Disclosure of Personal Information
We may disclose your personal information to third parties in the following circumstances:
• To service providers who assist us in operating our business and providing our services
• To comply with legal requirements and protect our rights
• In connection with a merger, acquisition, or sale of assets
Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have the right to:
• Access and review your personal information
• Correct any inaccuracies in your personal information
• Request the deletion of your personal information
• Opt out of receiving promotional communications
To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
• Email: questions@ripchostudio.com
• Phone: (216)631-0664
• Mailing Address: Ripcho Studio, 7630 Lorain Avenue, Cleveland, Ohio 44102 USA
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.